A Situational Implementation Method for Business Process Management Systems

Authors R.L. Jansen, J.P.P. Ravensteyn
Publication date August 2009
Type Lecture


For the integrated implementation of Business Process Management and supporting information systems many methods are available. Most of these methods, however, apply a one-size fits all approach and do not take into account the specific situation of the organization in which an information system is to be implemented. These situational factors, however, strongly determine the success of any implementation project. In this paper a method is provided that establishes situational factors of and their influence on implementation methods. The provided method enables a more successful implementation project, because the project team can create a more suitable implementation method for business process management system implementation projects.

Language English
Key words Implementation, BPM-systems, Situational factors