In 2010, the Dutch Probation Service introduced a digital decision support system for case management plans, a so called fourth generation risk/needs assessment instrument. Does this system help probation officers in determining the appropriate interventions that should prevent recidivism for each individual client? And to what extent are the case management plans based on existing theories on desistance from crime? These are the central questions in the thesis of Jacqueline Bosker of the University of Applied Sciences Utrecht: ‘Linking Theory and Practice in Probation – Structured decision support for case management plans’. “Further development is still needed, but we can conclude that the use of digital decision support helps improve the quality of case management plans.”
Bosker concluded in her research that this form of decision support enhances the quality of the case management plans. “In the most practical sense, it helps a probation officer not to overlook certain measures that might be applicable for the client considering the risks and needs. The plans also correspond better to the offenders’ goals and focus more on strengthening social bonds. Over the years, desistance from crime has been studied and researched. This knowledge should be used in practice. A decision support system helps linking theory and practice.”
