Success Factors of Business Process Management Systems Implementation
Authors | Dr. Ir. J.M. Versendaal , Pascal Ravesteijn |
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Published in | ACIS 2007 Proceedings |
Publication date | 2007 |
Type | Lecture |
Summary
In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research consists of situationally considering the success factors in relation to phases in the implementation approach.
On this publication contributed
Language | English |
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Published in | ACIS 2007 Proceedings |
Key words | BPM, succes factoren |