Success Factors of Business Process Management Systems Implementation
In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research consists of situationally considering the success factors in relation to phases in the implementation approach.
|Published in||ACIS 2007 Proceedings|
|Key words||BPM, succes factoren|