Digital Transformation of Development NGOs

Authors Anand Sheombar, Pascal Ravesteijn
Published in ICITS 2022: Information Technology and Systems
Publication date 9 March 2022
Research groups Process Innovation and Information Systems
Type Article

Summary

This paper presents an exploration into how Northern-based development NGOs might change into digital social entrepreneurs while using the Internet or social media for their ICT for Development (ICT4D) related projects. The research explores the role of the Internet and social media in Northern-based development NGOs transitioning toward digital social entrepreneurship. This digital transformation observation is based on the findings of a grounded theory analysis of interviews, social media communications and reports of Dutch development NGOs. We observed a trend of service delivery by development NGOs -some young and small NGOs- transitioning to digital social enter-prises, being less dependent on government funding. The implications are that Northern-based development NGOs could be competing with local Southern NGOs or other local actors working on development. Furthermore, we suggest more research on the organisa-tional transformations ICT induces in the field of development activities.

On this publication contributed

  • Anand Sheobar
    Anand Sheombar
    • Researcher
    • Research group: Process Innovation and Information Systems
  • Pascal Ravesteijn | Professor | Process innovation and information systems
    Pascal Ravesteijn
    • Professor
    • Research group: Process Innovation and Information Systems

Language English
Published in ICITS 2022: Information Technology and Systems
ISBN/ISSN URN:ISBN:978-3-030-96293-7_50
Key words Digital Transformation, Digital Social Entrepreneurship,, Development NGO
Digital Object Identifier 10.1007/978-3-030-96293-7
Page range 600-613

Anand Sheombar

Anand Sheobar

Anand Sheombar

  • Researcher
  • Research group: Process Innovation and Information Systems