Optimal emergency care for mentally disordered patients

Ambulance medic in ambulance

In practice, the care for mentally disordered patients who require emergency care is often sub-optimal, because the primary focus of emergency care is aimed at somatic complaints. As a result, this vulnerable group of patients does not always receive the mental care they need, which means that treatment of psychological complaints is unnecessarily postponed and the risk of escalation increases.


This research project aims to better align the emergency care for psychologically disturbed patients with the needs and experiences of the patient, their relatives and healthcare professionals.


  • Insight into the experiences and needs of psychologically disturbed patients, their relatives and healthcare professionals with regard to the content and organization of emergency care during the route to (ambulance transport) and the stay in the emergency department
  • Based on these insights, together with patients, their relatives and healthcare professionals, a toolbox will be developed in order to align emergency care to the needs of these patients (and their relatives).


01 December 2021 - 31 December 2023


The research methods within this project are based on the Experience-Based Co-Design (EBCD) approach, whereby qualitative research methods provide insight into the context and perspective of both patients and healthcare professionals. Based on these findings, practical solutions will be developed in co-creation with patients and healthcare professionals.

HU researchers involved in the research

Collaboration with knowledge partners

In this project, we collaborate with hospitals in the Utrecht area as well as organisations for mental healthcare.


This project is financed through a SIA RAAK Publiek grant with registration number 08.029.

Would you like to collaborate or do you have a question?

Wietske Blom-Ham

  • Professor
  • Research group: Proactive care for older people living at home