A case study on the influence of information management on reducing workload
| Authors | Diana Boekman |
|---|---|
| Published in | proceedings IIMA 2017 |
| Publication date | 2017 |
| Research groups | Process Innovation and Information Systems |
| Type | Lecture |
Summary
At our university, the University of Applied Science Utrecht workload is a point of concern. Lecturers who teach courses are dissatisfied about the workload. Management has tried to reduce the workload, but figures show there has been no measurable impact as a result of these efforts. In this case study a new approach is described where information management was used to influence the workload in two groups of lecturers.
On this publication contributed
| Language | English |
|---|---|
| Published in | proceedings IIMA 2017 |
| Key words | information management, information-analysis, workflow management, human resource management, case study |