Dutch Healthcare: An Overview and Application

Authors Johan Versendaal, Navin Sewberath Misser, Maurits Methorst, Brandon Stork
Published in Proceedings
Publication date 1 June 2014
Research groups Digital Ethics
Type Lecture


Abstract from article: The Dutch healthcare system has changed towards a system of regulated competition to contain costs and to improve efficiency and quality of care. This paper provides: (1) a brief as-is overview of the changes for primary care, based on explorative literature reviews; (2) provides noteworthy remarks as for the way primary and secondary healthcare is organised; (3) an example of an E-health portal illustrating implemented processes within the Dutch context and (4) a proposed research agenda on various e-health topics. Noteworthy remarks are: (1) government, insurer, healthcare provider and patient are main actors within the Dutch healthcare system; (2) general practitioners (GP’s) are gatekeepers to secondary and other care providers; (3) the illustrated portal with a patient oriented design, provides access to applications implemented at care providers resulting in increased electronic availability and increased patient satisfaction; (4) a variety of fragmented information systems at health care providers exists, which leaves room for standardisation and increased efficiency. We end with suggestions for future research.

On this publication contributed

Language English
Published in Proceedings
Key words E-Health, Healthcare efficiency, healthcare processes, PAZIO, e-health portal, The Netherlands

Johan Versendaal