Effective IT use among residential caregivers

Authors Wilma van Etten , Marlies van Steenbergen , Guido Ongena , Johan Versendaal
Published in A. Pucihar, M. Kljajić Borštnar, R. Bons, A. Sheombar, G. Ongena & D. Vidmar (Eds.)., 35th Bled eConference – Digital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia, Conference Proceedings
Publication date 26 June 2022
Research groups Digital Ethics
Type Lecture

Summary

Abstract: Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination theory (SDT) is applied to study how motivational factors impact effective IT use among frontline caregivers in residential care settings. As the team is very important to these caregivers, the team is our unit of analysis. In an embedded single case study design, interviews were conducted with all nine members of a team effectively using IT. All three basic psychological needs from SDT - autonomy, competence and relatedness - were found to have impact on effective IT use, though autonomy was primarily experienced at team level. Conversely, the effective use of an IT collaboration tool influences relatedness.

On this publication contributed

Language English
Published in A. Pucihar, M. Kljajić Borštnar, R. Bons, A. Sheombar, G. Ongena & D. Vidmar (Eds.)., 35th Bled eConference – Digital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia, Conference Proceedings
ISBN/ISSN URN:ISBN:978-961-286-616-7
Key words self determination theory, effective IT use, residential care, theory of effective use, motivation
Page range 418-431

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