What is happening? Where is it going? And how do you respond to this? These are the three core questions that senior researcher and advisor Bas Delmee has been working on for more than 20 years. He studied HRM at Utrecht University of Applied Sciences and subsequently completed a master's degree in Interdisciplinary Social Science in 2003 (two specializations: Communication Science / Policy & Management).
- Research customer experience & trends
- Workshops & trainingen
- Service Design & Scenario Planning