Broken Connection
Objective
Journalistic news organizations are concerned about their role in society and are questioning how to enhance engagement with the public. Through this project, we want to find out in what ways advanced conversational AI can contribute to a well-informed society, a goal that journalism, and public media, in particular, explicitly strive for.
Results
Through design-oriented research, this research project not only produces functional prototypes but also yields design principles. These principles can guide editorial teams in various journalistic contexts while developing their own conversational AI.
Duration
01 January 2024 - 01 January 2026
Approach
For this research, we are collaborating with the editorial teams of Dutch public broadcasters NOS, Omroep Brabant, and Omroep Venlo to design various applications for conversational AI. The goal is to clarify which choices do and which choices do not contribute to trust in journalism.
HU researchers involved in the research
Collaboration with knowledge partners
NOS, Omroep Brabant, Omroep Venlo, Stichting Nederlandse Lokale Publieke Omroepen (NLPO), Joris Heijkant (developer conversational AI), research group Journalistiek en Design van Fontys, and University of Groningen.
