The effect of e-Leadership on digital transformation in the Dutch public sector

Authors Pascal Ravesteijn, Ton Camu, Paul Morsch, Guido Ongena
Published in Proceedings 36th Bled eConference
Publication date 25 June 2023
Research groups Process Innovation and Information Systems
Type Article

Summary

A public sector that adequately makes use of information technology can provide improved government services that not only stimulates business development it also intensifies citizen participation and economic growth. However, the effectiveness of IT and its governance at both national as well as on municipality level leaves much to be desired. It is often stated that this is due to a lack of digital skills needed to manage the IT function and alignment with business. Therefore, the aim of this study is to determine the effect that digital leadership competences and IT capabilities have on digital transformation readiness within Dutch municipalities. Based on an analyses of survey data from 178 respondents we recommend municipalities to implement a range of activities that all are related to realize the ability to constantly apply strategic thinking and organizational leadership to exploit the capability of Information Technology to improve the business.

Downloads en links

On this publication contributed

  • Pascal Ravesteijn | Professor | Process innovation and information systems
    Pascal Ravesteijn
    • Professor
    • Research group: Process Innovation and Information Systems
  • Paul Morsch
    • Researcher
    • Research group: Process Innovation and Information Systems
  • Guido Ongena | Researcher | Process Innovation and Information Systems
    Guido Ongena
    • Professor
    • Research group: Process Innovation and Information Systems

Language English
Published in Proceedings 36th Bled eConference
ISBN/ISSN URN:ISBN:978-961-286-751-5
Key words Public sector, municipalities, digital leadership, IT capabilities, digital transformation
Digital Object Identifier 10.18690/um.fov.4.2023.23
Page range 363-278

Pascal Ravesteijn

Pascal Ravesteijn | Professor | Process innovation and information systems

Pascal Ravesteijn

  • Professor
  • Research group: Process Innovation and Information Systems