Dr. Hend Elsayed has been working as a Senior Researcher within the Marketing & Customer Experience research group at HU University of Applied Sciences Utrecht since 2025.
Richtext
Hend combines academic expertise in consumer behavior and brand communication with a strong interest in digital innovation. Her research explores how technologies – such as AI, automation, and platform design – can be leveraged for customer value creation, responsible marketing, and inclusive brand strategies across diverse markets.
Expertise
- Consumer Behaviour
- Value Creation
- Marketing Technology