Using co-design to develop a tool for shared goal-setting with parents in speech and language therapy

Authors Ingrid Singer , Inge S. Klatte , Rosa de Vries , Remko van der Lugt , Ellen Gerrits
Published in International Journal of Language & Communication Disorders
Publication date 2022
Research groups Speech and Language Therapy: Participation through communication
Type Article

Summary

Background: Despite the compelling case for engaging parents in speech and language therapy, research indicates that speech and language therapists (SLTs) currently have a leading role in the goal-setting process of therapy for children with developmental language disorder (DLD). Therefore, we set out to develop a tool that aims to support the dialogue between SLTs and parents and enhance shared decision-making about children's communicative participation goals. We used co-design techniques with SLT–practitioners to include their perspectives throughout the design process. Although co-design has been used for some years in healthcare research, it is still a relatively new research methodology in the field of speech and language therapy. Aims: To provide a detailed description of the co-design process that led to the development of a physical artefact that can support SLTs to engage parents of children with DLD in collaborative goal-setting. Methods & Procedures: The Design Council's Double Diamond model was used to develop a tool in co-design, together with eight SLTs, who participated in all stages of the development process. Usability was tested in actual goal-setting conversations between four SLTs and 11 parents of a child with DLD resulting in stepwise improvements. In addition, usability of the first and final prototypes was tested with five usability criteria that were rated on a 10-point scale by 64 SLTs. Outcomes & Results: The co-design process resulted in the development of a physical prototype of the tool called ‘ENGAGE’, consisting of a metal ‘tree trunk’ on which parents can stick magnetic ‘leaves’ containing potential participation goals for their child. The ‘tree’ shape represents a child's development and opportunities for growth. This first prototype received marks between 7.0 and 8.0 out of 10 on attractiveness, user-friendliness, safety, functionality and affordability. After several iterations, there were significantly higher marks for attractiveness, user-friendliness and safety in favour for the final prototype. Marks for functionality and affordability did not change significantly. Conclusions & Implications: As researchers we usually develop pen-and-paper tools, interview protocols, apps or questionnaires to support clinical practice. Including the SLTs’ perspectives in the design process resulted in a tree-shaped physical artefact that, according to the SLTs, helps to order information and encourages and guides their dialogue with parents. We strongly advocate the inclusion of end-users in developing innovative user-centred tools for speech and language therapy and we hope that this will become widespread practice.

On this publication contributed

  • Ingrid Singer | Researcher | Research group Speech and Language Therapy: Participation through communication
    Ingrid Singer
    • Researcher
    • Research groups: Speech and Language Therapy: Participation through communication
  • Inge Klatte | Researcher | Research group Speech and Language Therapy: Participation through communication
    Inge S. Klatte
    • Researcher
    • Research groups: Speech and Language Therapy: Participation through communication
  • Rosa de Vries | Researcher | Co-design research group
    Rosa de Vries
    • Researcher
    • Research groups: Co-design
  • Remko van der Lugt | Professor | Research group Co-Design
    Remko van der Lugt
    • Professor
    • Research groups: Co-design
  • Ellen Gerrits | Professor | Research group Speech and Language Therapy: Participation through communication
    Ellen Gerrits
    • Professor
    • Research groups: Speech and Language Therapy: Participation through communication

Language English
Published in International Journal of Language & Communication Disorders
Key words assessment, children, developmental language disorder, outcome, parents, speech and language therapists

Ingrid Singer

Ingrid Singer | Researcher | Research group Speech and Language Therapy: Participation through communication

Ingrid Singer

  • Researcher
  • Research group: Speech and Language Therapy: Participation through communication